Big News from ePOSmatic: Rider Tracking Feature Is Here

Restaurant delivery can become chaotic fast.

Orders arrive from multiple channels, riders need assignment, customers want accurate updates, and staff are forced to answer repetitive "Where is my order?" calls.

That is exactly why ePOSmatic launched the Rider Tracking App.

How the Flow Works

Here is a real-world sequence inside ePOSmatic:

1. A customer places an order on your website.
2. The order appears directly in your POS.
3. Your cashier taps Assign Rider.
4. The rider gets an instant notification and accepts the job.
5. Live tracking starts immediately.

From that moment, both your team and your customer can see delivery progress in real time.

One Connected Delivery System

With ePOSmatic, delivery is not an isolated process. It is fully connected with your operations.

• Online orders flow directly to POS
• Secure payment records stay clear and traceable
• Stock updates automatically with each order
• Google Maps live search supports accurate delivery pin drops
• Rider location appears live on POS, admin panel, and customer website
• Rider performance reports show speed and delivery consistency
• Auto WhatsApp review requests are sent after delivery with links to your site and Google reviews

Why This Matters for Restaurants

When your delivery stack is disconnected, you lose time, control, and customer trust.

When everything works inside one system, you reduce delays, improve visibility, and handle more orders with less stress.

No third-party app switching. No manual coordination gaps. No guesswork.

Delivery Management, Upgraded

ePOSmatic Rider Tracking gives restaurants full control from kitchen dispatch to doorstep delivery.

That means smoother operations, happier customers, and better accountability across the team.

Explore our rider management, online ordering, and analytics reports solutions, or contact us for a live walkthrough.