Delivery Confusion? ePOSmatic’s Rider Dispatch Feature is the Fix!

The Problem

Restaurant deliveries can quickly turn into a mess. Orders are flying in, but there’s no proper system to assign riders. The cashier doesn’t know who’s available. Riders like Aslam or Bilal might already be on a delivery — or just standing idle. No one knows for sure.

Then customers start calling: “where’s my food?” The cashier either guesses or wastes time calling the rider. It delays the order and makes the customer unhappy.

And at the end of the day, when the manager asks, “How many deliveries did Danish complete?” — there’s no solid answer.

📞 The Solution: ePOSmatic’s Rider Dispatch Feature

This feature makes the whole delivery system simple and organized — no more confusion.

🚦 Assign Riders with One Click

Once an order is ready, the cashier can assign it to any rider — like Aslam, Danish, Bilal, or Ahmed — directly from the screen. It’s all visible and easy.

Track Rider Location Live

You can see where each rider is in real-time. Whether Ahmed is in F-10 or Bilal is near Saddar, the restaurant staff always knows. If a customer asks, you can give an accurate update in seconds.

Know Every Rider’s Performance

The system shows how many orders each rider delivered and the total value:
Danish delivered 6 orders worth Rs. 9,000
Aslam did 4 worth Rs. 6,000

This helps with salary calculation, bonuses, and accountability.

No Need to Calculate Commission

The system automatically calculates how much commission each rider earned — no manual work, no errors.

📞 Less Phone Calls, Less Stress

Cashiers don’t need to call riders again and again. Everything is on the screen — who took the order, where they are, and how long they’ve been out.

Full Records and Proof

If a rider says, “I did 10 deliveries,” the system shows the exact number — with all order details saved.